At a6stra, your privacy is not merely a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, store, and protect your personal data at all times.
A6stra ("we", "Platform" or "a6stra") is committed to protecting the privacy and security of the personal data of every player who uses our services. This Privacy Policy has been formulated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management.
As an online entertainment platform serving users in Malaysia, we understand the importance of trust. Every piece of data you share with us is treated with the highest level of confidentiality and security. We do not sell, rent or trade your personal data to any third party for marketing or commercial purposes.
This policy applies to all users of the a6stra website, mobile app, and any of our official communication channels. If you have any questions after reading this document, our team is ready to assist through the available support channels.
A6stra collects information necessary to provide a safe, fair, and quality service to our players. The information collected falls into several main categories:
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, ID number, photo | Identity verification (KYC), legal compliance |
| Contact Data | Email, phone number, residential address | Account communications, customer support |
| Financial Data | Bank details, transaction records, deposit history | Payment processing, AML compliance |
| Technical Data | IP address, device type, browser, access logs | Security, fraud prevention |
| Game Data | Betting history, account activity, game preferences | Service improvement, responsible gaming |
| Cookie Data | Session cookies, preference cookies, analytics data | User experience, platform performance |
We only collect data that is strictly necessary for the stated purposes. You may also provide data voluntarily through interactions with our support team or participation in platform surveys.
The personal data we collect is used specifically and purposefully. a6stra does not process your data beyond the scope described below:
A6stra processes your personal data on valid legal bases under Malaysia's PDPA and applicable data protection frameworks. Those bases are as follows:
A6stra does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, under certain limited and controlled circumstances, we may share your data with the following parties:
All third parties we work with are required to comply with strict data protection policies and are not permitted to use your data for any purpose other than those specified in our mutual contractual agreements.
The security of your data is our absolute priority. a6stra implements multiple layers of technical and organisational safeguards to ensure your personal data is always protected from unauthorised access, loss, or misuse.
Key security measures we use include:
Your personal data is retained for as long as your account is active or as long as necessary to provide our services. Following account closure, certain data may be retained for a period prescribed by law — typically between five and seven years — before being securely deleted.
A6stra uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality. Continued use of our platform after accepting the cookie notice constitutes your consent to the use of cookies as described.
Under Malaysia's PDPA and our own policy, you have certain rights regarding your personal data. a6stra fully respects these rights and provides straightforward mechanisms for you to exercise them:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of inaccurate or incomplete data in your account.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, please contact our support team. We will respond to your request within 30 business days. Some requests may require identity verification before they can be processed.
A6stra services are exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under 18. Our age verification system is designed to prevent registration by underage individuals.
Should we discover that personal data of a child has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on our platform are urged to contact us without delay.
A6stra reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via your registered email or a prominent in-platform notification at least 14 days before the changes take effect.
The "Updated" date at the top of this document will always reflect the latest version of our policy. We encourage you to review this page periodically. Continued use of the platform after any amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, our Data Protection Officer (DPO) team is ready to assist. You may reach us via:
We are committed to responding to all privacy enquiries within a reasonable timeframe and addressing every concern with care and professionalism. Your trust is our most valuable asset at a6stra.
A6stra invests in industry-grade security infrastructure so you can play with peace of mind, free from concerns about your privacy.
All data transmitted between you and our platform is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data is not our commodity. We never sell, rent, or share your data with advertisers or third-party marketers without your consent.
Our identity verification process is designed to protect you from identity fraud while ensuring the platform remains free from unlawful activity.
Our automated monitoring system operates around the clock to detect and prevent unauthorised access or suspicious activity on your account.
Our operations are designed to comply with Malaysia's Personal Data Protection Act 2010, giving you the assurance of robust legal protection.
You may access, amend, or request the deletion of your data at any time. We provide a simple and transparent process for you to manage your own personal information.
Your privacy is protected, your data is secure. Register now and enjoy the best gaming experience with the peace of mind you deserve.